It encompasses all the systems, processes and applications needed to manage the customer relationship.

22jul2012

Costumer Management System

Costumer Management System

Customer Management systems and applications (also know as CRM, or Customer Relationship Management) are used to capture, research and analyse information such as customer behaviour, buying preferences and demographics.
Customer retention and loyalty are important goals for successful companies. These business aim to retain and develop a core customer base. Good customer management enables companies to ensure the services they provide are inline with what the customer wants. Importantly, it can also identify further opportunities for growth. Organizations with a successful customer management system can expect to report higher profits, growth in revenue, lower costs and stronger customer loyalty.
A well chosen customer management process should be able to capture customer feedback. This valuable information can and should be used by management. Positive feedback can be built on to offer even more great service and negative feedback can be corrected and acted upon. At the heart of customer management is the customer database. Customer Data is an extremely valuable asset of any business. A business that has clean, correctly formatted and accurate data will be able to provide a good level of service as well as saving time and money.



Route Optimization System

Experience has shown that at the optimization of the Slovenian operators we save up to 59% of traveled distance and the associated costs. We are introducing a unique system for route optimization! Check out our special offer!

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Text personalization, advanced text editor, automated sending of messages to specified addresses with just one click, sending messages right away or at given time, personalized templates, analysis after sending and much more! Check out our special offer!

route optimization e-postman

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Special Offer: E-postman »

Text personalization, advanced text editor, automated sending of messages to specified addresses with just one click, sending messages right away or at given time, personalized templates, analysis after sending and much more!

read more »

Special Offer: Route Optimization System »

Experience has shown that at the optimization of the Slovenian operators we save up to 59% of traveled distance and the associated costs. We are introducing a unique system for route optimization!

read more »